September 24, 2002
IBM to study social networks

IBM Global Services has published an interesting white paper called "A bird's-eye view: Using social network analysis to improve knowledge creation and sharing" (PDF:

[The] person [in the example] was successful, not solely as a result of his own knowledge, but rather as a product of being able to find and apply relevant information efficiently. And of notable importance is the role that his network played in helping him locate knowledge in a timely fashion.
I think this is so true, and I frequently find myself relying not only on what I know, but rather on the fact the I know who knows, who to ask about who knows and last but not least (not mentioned in the article) I know my way around Google...

(via Seb's Open Research via Smart Mobs)

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