May 17, 2005
How to migrate from Virgin Broadband (UK)

Q:'how to get migrate from virgin broadband'?
A:

Unfortunately we are unable to respond to your cancellation request by email.

If you wish to cancel your account, please call our Cancellation Team on 0845 045 0709, between 9am and 9pm, 7 days a week.

If you have a technical query, please call the following support number which is most relevant to your Virgin.net package:

Broadband Customers: 0906 217 0001
24seven Customers: 0906 217 0002
Pay As You Go Customers: 0906 217 0003
Ask nicely for a transfer to another ISP; they will offer you an upgrade to 1-2 Mbit/s for free...

Sponsored links
Related Entries
Comments

These days Virgin.Net Customer Support sends out e-mails asking if you'd like a faster line for free... took me a few days to get it upgraded from 512kbps to 1Mbps.

Posted by: Ludvig on May 19, 2005 12:15 AM

I tried migrating from Virgin.net several months ago and didn't get very far. The said they'd send me my MAC code but they never got round to it!

Since Virgin.net is now almost totally owned by NTL, I wasn't expecting miracles! :)

I think I might try to get a faster connection out of them... do they demand any minimum term for that?

Posted by: alkam on May 19, 2005 01:16 AM
Post a comment
Name:


Email:
(Will not be displayed if you enter a website below. Otherwise, it will be displayed "spam protected")


Website:
(if you have one)


What do you want to say?
(please don't bother posting "spam" (pornography, viagra-sales etc - I will delete such comments anyway))


Remember info?



Referrers to this page
TrackBack URL for this entry:
http://www.jacobsen.no/cgi-sys/cgiwrap/anders/MT/mt-tb.cgi/1226
Anders Jacobsen's blog: Dégroupage total - how we need ye in UK! (October 19, 2005 01:17 PM)
"I'm having a look for a new internet connection. I recently moved, and the new place doesn't have a BT line (or an active one, at least). This is causing a bit of a predicament, as I would like to have some decent TV channels, fast internet (and if I h..."
Anders Jacobsen's blog: Dégroupage total - how we need ye in UK! (October 19, 2005 01:19 PM)
"I'm having a look for a new internet connection. I recently moved, and the new place doesn't have a BT line (or an active one, at least). This is causing a bit of a predicament, as I would like to have some decent TV channels, fast internet (and if I h..."

[an error occurred while processing this directive]
© Anders Jacobsen
[extrospection.com photography]